410-861-2095

FAQ

Q: Why should I hire a professional organizer?

A: Many people want to be organized and have attempted to do it themselves in the past. By hiring a professional organizer you have access to the tools and expertise necessary to achieve your organizing goals. Hiring a professional organizer will reduce your stress, increase your productivity and give you more time to do the things you love.

Q: Why should I hire No More Piles?

A: Our sessions and programs are all-inclusive.  You won’t see any per hour charges, extra charges for donations or shopping time.  All of our programs also include email support between sessions and a monthly newsletter with tips, product recommendations and ideas to help get and keep you organized.

Q: Why hire a Certified Professional Organizer (CPO®)?

A: Someone hiring a CPO® knows that he or she has met specific minimum standards, proven through examination and client interaction that they possess a body of knowledge and experience that has been independently verified, and that their knowledge and experience is up to date. Currently, there are only 350 Certified Professional Organizers in the world. Also, CPOs adhere to a code of conduct that if violated could result in forfeiture of certification.

Q: You take the trash and donations away for me?  Where do you take them?

A: All trash is taken to local landfills as appropriate and recycled, if possible, or disposed of according to the landfill’s regulations.  Donations are taken to the nearest appropriate charity.  There are only a few exceptions.  We cannot accept or dispose of items that cannot be safely lifted by two organizers, hazardous materials, weapons, prescription medications, pets, children or spouses.

Q: How much will it cost me?

A: Please see our Services page for a description of sessions, programs and pricing.  Actual rates will vary for extreme clutter situations or locations requiring travel over 30 miles.

Q: What areas does No More Piles service?

A: No More Piles services the Baltimore and Annapolis metropolitan areas, but will also service most areas of Maryland. (Additional charges may apply for distances greater than 30 miles)

Q: I work full time, when can we schedule our sessions so that I don’t have to take time off work?

A: No More Piles sessions are typically Monday – Saturday from 9-2:30. But, we understand our clients’ needs and we can schedule sessions to work around your schedule.

Q: Why are your sessions only 9-2:30?  Can’t we get more done in a longer session?

A: We have found that a 5 hour work session with a short 20-30 minute break half way through is perfect for completion of one small room or project.  There are a LOT of decisions made by you, the client, during those 5 hours.  We want you to be making decisions while you are fresh and clear headed.  Decisions made while tired can lead to regret and we want our clients to feel energized and confident in all the decisions they have made throughout a session.

Q: I don’t know if I can handle a full session.  Can we work a shorter session?

A: No More Piles evaluates the needs of each client individually.  We have structured our sessions to get the most completion in a short period of time while maximizing a client’s attention span.  However, there are times where clients are challenged with brain based or medical conditions that would necessitate shorter sessions.  These are evaluated on an as needed basis.

Q: How do I get started?

A: Just call 443-838-5078 to schedule an initial consultation. During this session we will discuss your organizing needs and goals, determine a plan of action and then schedule our organizing sessions and give you some homework so that you can get a quick start toward reaching your organizing goals.